Best practice IT Business Management

Samenvatting

Managing IT like a business demands integrated and systematic business and IT insight - the kind of integration and systematic insight that SAP has spent the last 35 years helping the world's leading companies achieve. Best-run businesses use SAP® solutions to automate key business processes so they can close the gap between strategy and execution. Best-run businesses drive clarity into their organizations by gaining insight for improved performance, efficiency for optimized operations, and flexibility to adapt quickly to changing circumstances. Like best-run businesses, best-run IT organizations are able to optimize operations, maximize innovation, and adjust rapidly to evolving business needs. Their IT management solutions help them better understand themselves and their customers and ...make the best decisions in the face of challenging expectations and constraints. This book outlines SAP's view on best-run IT. It will help orient you to our related solutions and provide you with ideas for driving clarity and business value in your IT organization. Endorsements: " ... This sets the right perspective to what customers are expecting from SAP in those days. This is even more what I have expected to get out of TechEd this year..."Dr. Wolfgang Martin, Analyst " ... This supports the customer feedback to put the ALM topic into an IT Business Management rather than an Technology perspective..."Derek Prior, Gartner " ... The biggest task for our IT Org is to drive for IT Business Excellence in our operational model to achive maximun business satification. This booklet reflects exaclty our thinking..."Gary Hammann, Kohler Company (IT BM TechEd Customer Interviews participant) " ... The booklet gives the same directions I apply to my consulting business that IT is not about Technology it is about managing IT Business Processes ..."Tony de Tomassis, aclimation SAP Mentor and Top ALM community contributor